How UpdatePromise.comSM worksUpdatePromise.comSM keeps your customers informed of project or repair status by sending a text message to either a mobile phone, email address, or both, providing the vital “non-traditional” updates that customers want, and need to see. Simply enter a few details about each customer, and the system takes care of the rest. Multiple messages are sent throughout the lifetime of the project. UpdatePromise.comSM understands what message to send your customers based on the in date and predicted out date of the project. If the promise date changes, your customer is immediately notified.
Why UpdatePromise.comSM works so well?Customers want attention, without interruption! Customers are enjoying positive, informative and passive updates. UpdatePromise.comSM communicates with your customers consistently, dramatically reducing unnecessary incoming customer calls and cost-consuming outgoing employee calls. UpdatePromise.comSM helps keep the promises made by your employees on track and on time. A simple glance at an email or text message, your customer knows your thinking about them and keeping them in the loop.
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