"Update Promise has greatly enhanced our communication by offering a simple, yet precise update that only requires a moment of a customers time. Their program works seamlessly with our management system, and it requires no additional attention from our advisors.

We really get the best of both worlds, the extra attention each customer deserves, without the time it takes an advisor to relay the information. Customers find the texts or e-mails delightful, and we receive positive feedback on a daily basis!"

"I have been using Updatepromise.com for almost two years. At first my wife wasnt sure about the extra cost. That same afternoon I had a customer come in ranting and raving about how much he loved it! I have also had other customers comment about how much they love it, even a few have asked if it was available in their industry.

It is super simple and it takes less than a minute to enter the information. Then UpdatePromise.com does the rest. It saves time, and there is no more calling customers just to say your car is coming along fine. The repeat messages that go out afterwards are priceless, reminding your customers about you with no effort at all. UpdatePromise.com is a must for our shop!"

"The first time I was told we were going to use another software program, I thought "Oh great, more work!" After using the program and seeing the results, I can't imagine working with out it. My production has increased and my customers are happier than ever." I spend only a few seconds a day in UpdatePromise and it saves me hours.

"UpdatePromise.com^SM makes me feel confident that my customers are being contacted on a continuous basis and makes my customers feel confident that they are important enough to be updated on a continuous basis"

"This tool has been great for our shop and our customers. We have reached our first 50 customers and they all have appreciated the updates. Thanks again UpdatePromise.com^SM. We sure have cut down on a lot of phone calls as well."

"Update Promise has completely revolutionized the way we approach customer updates. Since implementation, we have experienced much higher CSI for communication and overall satisfaction. Last month we received a 100% on our survey question for communication! That is the first time ever!"

"Good morning Dave. I would like to thank you for the opportunity to pilot your 'Update Promise Program'. I feel like it is an amazingly valuable tool. Our customers have given us great reviews and feedback regarding it's convenience as they don't always have the time to be on the phone. Also, if at times we do not have the opportunity to call every customer for updates it works as a great backup and reminder for them. Thanks again and great product."

"Update promise is a great way to update customers and also provide a management oversight of up coming completion dates. "

"I never got a chance to send a testimonial, but I think the answer on Question #4 from our customer says it all. It reads as follows... 'I received updates in my email that were very precise. Updates as to how my repairs we progressing, approximate completion date and stuff like that. I've never had a company do that and I was very pleased. I'd get almost daily emails about how it was going. I'd like to see other companies start doing that, not just body shops'"

What are their customers saying about email and text message updates?

Here are a few of the many comments businesses receive daily from their customers...