Self-service kiosks may not be the intelligent robots we dreamed of in science fiction movies—but they do have the power to change the service industry as we know it. Every day more companies implement self-service kiosks into their businesses, and every day,...
Technology and the constant use of social media are dramatically changing the world around us. Today, it isn’t surprising that our customers’ expectations are quickly evolving as well– so quickly that sometimes it feels impossible to keep up! Companies that are...
People are amazing creatures. They astound me every day with their passion, intelligence and ability to succeed. But, at the same time, human beings are very good at convincing themselves to believe in things that may not be true. Sure, it might keep those people...
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