Press Release

Positively Impacting Millions of Consumers...One Industry at a Time



UpdatePromise Announces Third-Party Integration with Autosoft

Chino Hills, CA – October 25, 2018

UpdatePromise Announces Third-Party Integration With Autosoft

CHINO HILLS, CA – October 25, 2018

UpdatePromise integrates with Autosoft’s DMS to reimagine the consumer experience.UpdatePromise, the leader in Consumer Experience Solutions, is pleased to announce an integrated solution with Autosoft’s Dealer Management System (DMS). The newly formed integration creates the ultimate customer experience for dealers using Autosoft’s DMS while maximizing profit potential.

The integration incorporates several new UpdatePromise features in addition to its flagship
AI-Driven Status Updates. UpdatePromise provides intelligent tools designed to reimagine the consumer experience and save time and money. The newest features to be introduced by UpdatePromise are Intelligent Appointment Scheduling, Customer Self Check-In Kiosk, Mobile and Desktop Vehicle Check-in, and Video and Photo Multi-Point Inspection.

“UpdatePromise is committed to creating smart solutions for modern dealerships leveraging the behavioral analytics gathered from millions of automotive industry users and consumers” said Curtis Nixon, Chief Executive Officer of UpdatePromise. Curtis also stated, “The data-driven technology has been tested and proven to increase dealership efficiencies including CSI, customer pay labor, and online payment utilization.” The integration equips Autosoft’s dealers with an intuitive system that provides automated status updates of the customer’s anticipated needs to keep them engaged and satisfied during the service lifecycle.

“We are excited to add UpdatePromise integration to our Connect program and give Autosoft dealers innovative and time-saving service solutions,” said Bryce Veon, President and CEO at Autosoft. “This integration will help our dealers maximize their service profit potential while providing a better experience for their customers.”

About Autosoft
Autosoft is a full-featured technology platform offering Vehicle Inventory Management, Sales and F&I, and a dealer management system (DMS) that has been recognized as the All-Time Most Recommended DMS through DrivingSales. With affordable month-to-month contracts and 35+ OEM integrations, Autosoft’s easy-to-use products improve processes and reduce operating costs in over 2,000 franchised automotive dealerships. To learn more about Autosoft, call 844.888.8200, email sales@autosoftdms.com, or visit www.autosoftdms.com. See a demo at the NADA Show 2019 in Booth #2133S.

About UpdatePromise
UpdatePromise is a leading technology provider for communication solutions to automotive insurers, repairers, and dealerships throughout North America. Founded in 2009, the UpdatePromise flagship automated messaging system has impacted thousands of businesses and their consumers, delivering unparalleled experiences accumulated through over 200 million text messages throughout the United States. For more information, visit updatepromise.com.

To learn more about UpdatePromise’s vision for the future of automotive-industry,
visit Booth #7939W at the upcoming NADA Show.

Status Updates Can Improve Customer Satisfaction Rating By 10%

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Informed customers are happy customers

Automated status updates ensure customers are kept informed during the service lifecycle.

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Automated two-way communication

Reduce inbound and outbound calling between service writers and customers with real-time status updates via text messaging and email.

%227%

Real-time analytics

Available analytics in real-time provide realistic target date and time on all delivery promises. Customers are able to schedule and plan their day more efficiently.

The first 24 hours are crucial for retaining customers

Texting is 10 times quicker than phone calls – by the time you make one call to a single customer, texting would have enable an effortless communication with 10 customers.

The essential truth about retaining customers is the way you are able to keep them engaged. As the old saying goes – the best way to grow your customers is not to lose them.

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