Company Updates
UpdatePromise is now part of the Honda and Acura Service Connect Programs
Power your Service Lane with the Intelligent Consumer Experience Management System
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SYMPHONY

The Complete Consumer Experience Solution

Our innovative solution provides a unique ability that enables your business to capture the consumer from the very beginning of their experience. Starting at the service drive, our system provides automated status updates that enable your customers to engage during the service lifecycle, keeping them informed throughout the entire process and beyond.

Our technology is more than just a customer satisfaction and employee efficiency tool, it’s also your brand loyalty and customer retention platform - all in one!

Estimating and Service Price Guides

Greater accountability for Advisors, Technicians and Parts Counter staff with comprehensive management reporting to drive continuous improvement.

Accurate Quoting and Invoicing help prevent costly profitability leaks in your service drive! OE Service Price Guides keep your service menu updated with labor, related parts and shop supplies automatically.

Does your menu have accurate VIN-Specific information for the most accurate price guides? UpdatePromise Service Price Guides provide OE-Specific data, to help build transparency with your customers.

Touchless Consumer Experience Solutions

UpdatePromise Analytics provide unprecedented insight into the areas of your business that matter most. We are committed to providing exceptional experiences for dealership service drives, collision repair centers, auto glass repairers and all other Automotive Service businesses. Our proven system and trusted support team provide the stability your service team aims for, whether to improve CSI, increase Customer Pay Labor and increasing customer retention.
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