Written by Admin on March 29, 2021

Announcements

Company Updates

Toyota and Lexus Requirements are now out for both the SmartPath and Monogram Service Programs. Learn More.

UpdatePromise Added as Contributing Member on Fortellis Automotive Exchange™ Platform

By Taylor Su on January 17, 2020

CHINO HILLS, CA – January 17, 2020 – UpdatePromise, a leading consumer experience provider for automotive dealers, insurers and repairers throughout North America, recently announced it has published its Merchant Payments solution on the Fortellis Automotive Commerce Exchange™ Platform. Fortellis is the world’s first open, agnostic platform for the development and marketing of automotive APIs and solutions. Merchant Payments is now available through Fortellis to dealerships, OEMs and independent software vendors (ISVs) in North America. UpdatePromise develops unique and innovative solutions for […]

UpdatePromise announces UpdatePromisE-Pay Financing

By Taylor Su on January 16, 2020

CHINO, California – January 16, 2020 – UpdatePromise announces their debut into the Service and Repair Financing space with its new UpdatePromisE-Pay financing option. The soon-to-be-launched Finance Feature provides Auto Dealers, Collision Centers and Auto Repair Centers simple and affordable financing options for their customers’ vehicle service and repair needs. Within a month of Pilot […]

Mitchell International Partners with UpdatePromisePay

By Admin on January 15, 2020

CHINO, California – January 15, 2020 – Mitchell International recently announced that it has partnered with UpdatePromisePay powered by UpdatePromise to be their Merchant Services Provider for Mitchell Cloud Glass. The integrated payment solution is set to launch early in the first quarter of 2020. “We chose UpdatePromise because our two companies are aligned when […]

Building Customer Trust in a Skeptical World

By Curtis Nixon on October 23, 2019

Do your customers trust you? If so, how and if not--why? People want to trust their financial advisors, teachers, lawyers, doctors, and that’s right—the people who work on their cars. But many consumers entering any business transaction are often skeptical at the outset, and that’s why trust has to be established over time. 20/20, 60 […]

Can Dealerships Learn Something From YouTube?

By Admin on October 17, 2019

When YouTube began looking around in Silicon Valley for venture capital back in 2004, they ran into a lot of rejection. At that time, people thought that renting movies through the mail would be inconvenient. But with video streaming technology in its infancy, it was the only way to go. Thankfully, YouTube kept plugging away […]

Is the Personal Phone Call Dying?

By Curtis Nixon on September 26, 2019

The old personal phone call is fading into the background and although it will never go away completely, text message communication has already taken over the business world. According to a study by Forbes, 50% of consumers experience difficulties when scheduling time with businesses through a live person via phone call. In addition, 75% of […]

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Audi USA Approves UpdatePromise as Technician Video Walk-Around Provider

By Admin on February 22, 2022

UpdatePromise’s Consumer Experience Management System (CEMS) Approved for Audi Fixed Operations Departments Chino, CA – February 22, 2022 – UpdatePromise, the leading Consumer Experience SaaS solution in the automotive industry, becomes an Audi approved vendor for their Technician Video Walk-Arounds. “Today’s consumer expects a digital experience. According to Wyzowl (www.wyzowl.com) people watch online videos an […]

SBA Employment Rights

By Admin on April 3, 2021

This Statement of Policy is Posted In Accordance with Regulations of the Small Business Administration This Organization Practices Equal Employment Opportunity We do not discriminate on the ground of race, color, religion, sex, age, disability or national origin in the hiring, retention, or promotion of employees; nor in determining their rank, or the compensation or […]

UpdatePromise Partners with Infomedia to Maximize Aftersales with Real-Time, Vehicle-Specific Service Pricing Guides

By Taylor Su on January 11, 2021

Chino Hills, CA - Monday, January 11, 2021 - UpdatePromise recently announced that it is entering into a strategic partnership with Infomedia Ltd, a leading data provider in parts, service and data insights to the global automotive industry. By integrating Infomedia’s Vehicle-Specific Service and Repair menu pricing data into its industry-leading Consumer Experience Platform, UpdatePromise will […]