UpdatePromise was developed with one simple idea in mind, positively impact millions of consumer lives, one industry at a time. We do this by automating processes that enable businesses and their employees to communicate with their customers in real time, ultimately providing an unparalleled customer experience for consumers across the country.
The founders of Flash of Genius Inc, the parent company of UpdatePromise, were automotive industry professionals who owned automotive repair facilities. Throughout their ownership lifecycle they identified the need for a solution that would deliver on this idea. After searching far and wide without finding a solution, they resolved to develop the solution on their own. Fast forward to today and UpdatePromise technology is utilized in over 12,000 Automotive Repair Facilities and 8 out of the top 10 national Auto Insurance companies utilize UpdatePromise as part of their claims process.