What Dealers Say About UpdatePromise

“We have been with UpdatePromise since 2014. They cover everything we need to create the best Consumer Experience for our customers and our team. It is gratifying to hear our customers say how simple and easy it is to bring their vehicle to service.”

“The team at Fontana Nissan enjoys the monthly savings we get from the low and straight- forward rates and fees that UpdatePromise offers. Our customers also enjoy the contact-free payment options with Mobile Payments or our POS payment devices.”

“One of the things I like the most since implementing UpdatePromise, is seeing our team open higher quality initial ROs, additionally I have a significant increase in overall dollars per RO. Our online appointments have since doubled, customers love the custom service packages we offer and taking video walk-arounds at the check-in has reduced the amount of damage claims from customers. Overall, we are able to carry out services going out at full labor rates, and we really see the value and benefits of our partnership with UpdatePromise.”

“One of the things I like the most since implementing UpdatePromise is seeing our team open higher quality initial ROs, additionally I have a significant increase in overall dollars per RO. Our online appointments have since doubled, customers love the custom service packages we offer and taking video walk-arounds at the check-in has reduced the amount of damage claims from customers. Overall, we are able to carry out services going out at full labor rates, and we really see the value and benefits of our partnership with UpdatePromise.”

“UpdatePromise plays a key role in our ability to Operate and scale our dealerships Our customers will always receive the same QvaleWay experience that is transparent and upfront, no matter what car brand or dealership they are with. In 2022, the Qvale Auto Group ended the year increasing revenue by 20%, operational gross profit by 28% and 81% of that new revenue tied directly into new operational net profit. There’s no guessing or surprises on how we’ve achieved these results, UpdatePromise’s robust reporting gives us the ‘Money Ball’ type-of-insight that pinpoints where the opportunities are, allowing us to address inefficiencies in real time.”