UpdatePromise Unveils New Collaboration with Mitchell to Revolutionize Vehicle Repair Communication and Customer Satisfaction
UpdatePromise integrates its advanced Consumer Experience Management System (CEMS)™ with Mitchell ServiceLink to enhance communication, consumer engagement and overall consumer experience in the collision repair process. CHINO, Calif.—September 12, 2024—UpdatePromise, a pioneer in automotive and customer experience solutions, is excited to announce its latest collaboration with Mitchell, an Enlyte company and a leading technology and […]
Boost Efficiency and Reduce No-Shows with Online Scheduling
Boost Efficiency and Reduce No-Shows with Online Scheduling In today’s fast-paced world, convenience and efficiency are vital. For car dealerships, managing customer appointments effectively is a significant challenge. One major issue is dealing with no-shows, which can disrupt the workflow and lead to inefficiencies. Online scheduling offers a powerful solution to these problems. In this […]
Transforming Fixed Ops: The Ultimate Guide to Effortless Online Scheduling
It’s not a secret or a new revelation that today’s world is becoming more digital. The question is, what are we doing to stay ahead and keep our industry relevant? At UpdatePromise, we’re harnessing the power of technology to revolutionize fixed operations (Fixed Ops) in car dealerships. Online scheduling is at the forefront of this […]
The Fine Line Between Helpful Recommendations and Aggressive Upselling
Upselling in service departments can be tricky. While the goal is to offer customers products or services that improve their vehicle’s performance or longevity, it can sometimes feel more pushy than helpful. This blog will explore the details of upselling. We will look at when it is truly good for the customer and when it […]
Hunter Engineering announces integration partnership with UpdatePromise
Strategic alliance to make top-tier solutions more accessible to service providers ST. LOUIS — Hunter Engineering is pleased to announce a new integration partnership with leading automotive software provider UpdatePromise. The integration will allow service advisors quick access to Hunter’s Quick Check® Drive and Quick Tread® Edge autonomous inspection results, allowing them to identify alignment […]
STELLA AI and UpdatePromise Announce Game-Changing Integration for Automotive Dealership Appointment Scheduling
Tampa, FL, December 19, 2023 – STELLA Automotive AI and UpdatePromise proudly announce a strategic integration set to reshape appointment scheduling and elevate customer service standards with the automotive dealership landscape. This read-write integration aims to transform operational efficiency and enhance the customer experience. Rich Sands, CEO of STELLA Automotive AI, said: “Combining our advanced […]
American Honda And Acura Authorized Tire Programs Add Consumer Experience
UpdatePromise, TraXtion formerly Tire Profiles, and TR Wholesale Solutions is selected to power a fully integrated Honda and Acura Authorized Tire Program CHINO, CA: UpdatePromise, the leading Consumer Experience Management System (CEMS) SaaS company, announced today a strategic alignment with TraXtion formerly Tire Profiles, the leader in Diagnostic Measuring Systems and TR Wholesale Solutions, 40-year […]
Audi USA Approves UpdatePromise As Technician Video Walk-Around Provider
UpdatePromise’s Consumer Experience Management System (CEMS) Approved for Audi Fixed Operations Departments Chino, CA – February 22, 2022 – UpdatePromise, the leading Consumer Experience SaaS solution in the automotive industry, becomes an Audi approved vendor for their Technician Video Walk-Arounds. “Today’s consumer expects a digital experience. According to Wyzowl (www.wyzowl.com) people watch online videos an […]
SBA Employment Rights
This Statement of Policy is Posted In Accordance with Regulations of the Small Business Administration This Organization Practices Equal Employment Opportunity We do not discriminate on the ground of race, color, religion, sex, age, disability or national origin in the hiring, retention, or promotion of employees; nor in determining their rank, or the compensation or […]
UpdatePromise Makes Mass Campaign Tool Free During COVID-19 Crisis
Monday, March 23, 2020, Chino Hills, CA–UpdatePromise today announced that it will be helping dealerships nationwide to communicate with their customers and employees by offering its Mass Campaign tool free for the next 60 days. Inspired by many communities coming together to support each other and help with business operations during the Coronavirus (COVID-19) crisis, UpdatePromise is offering its Mass Campaign tool at no charge for two months to enhance broadcasting communication. Within […]
