UpdatePromise Named One of Only Four Approved Providers for the New Toyota Enhanced Scheduler
Chino, CA – May 20, 2025 — UpdatePromise, a leading provider of fixed ops and consumer experience management technology, has been officially selected as one of only four approved providers to power the new Toyota Enhanced Scheduler. This new scheduling solution, now available for just $599/month, gives Toyota dealerships exclusive access to OEM data and […]
UpdatePromise Launches UpdatePromise Academy Powered by VISPERIO Performance, Elevating Fixed Ops and Professional Development
Chino, CA – May 13, 2025 — UpdatePromise, a leading Fixed Ops technology provider, has partnered with VISPERIO Performance, a national leader in Fixed Ops training and consulting, to launch the UpdatePromise Academy Powered by VISPERIO Performance. This new resource delivers structured, real-world training and development to service advisors and managers across dealership service drives—directly […]
Why Media-Enhanced MPIs Fall Flat Without Process Buy-In
A photo isn’t enough. A video doesn’t guarantee trust. What matters most is how your team delivers the message — and whether your customer actually understands it. It’s easy to assume that adding video or photo to your MPI process will automatically improve customer trust and increase approvals. After all, “show, don’t tell” is a […]
Is AI Right for Your Dealership? 5 Must-Ask Questions Before You Commit
Artificial Intelligence (AI) is making its way into every corner of the dealership, from digital scheduling to parts forecasting to customer communication. But here’s the truth: AI isn’t a magic fix—it’s a strategic investment. Before your service team adopts another tool that promises to save time or improve performance, take a step back and ask […]
Payment Processing: How Dealerships Are Saving Thousands of Dollars with PromisePay
When was the last time your dealership reviewed its payment processing setup? If you’re like most service departments, the focus is often on labor hours, technician efficiency, and upselling—not on payment processing fees, even though they can quietly chip away at your bottom line every month. Some dealerships are still paying 3–4X more than they […]
MPIs without Videos & Photos Causing Dealers Major Revenue Losses
Dealerships that haven’t implemented video and photo Multi-Point Inspections (MPIs) are missing out on a critical opportunity to increase revenue, enhance customer trust, and improve service department performance. The difference between dealerships using media-rich MPIs and those relying on traditional methods is becoming increasingly stark, and the financial consequences are clear. Without adopting this technology, […]
GMA Launches Exclusive Tech Video Q4 Incentive Program Featuring UpdatePromise as a Certified SLT Provider
UpdatePromise’s Digital MPI Solution Offers Seamless Integration and Enhanced Digital Inspections for Dealerships CHINO, Calif.—September 10, 2024—Genesis Motor America (GMA) recently announced the launch of its highly anticipated Tech Video Q4 Incentive Program, designed to boost the performance and profitability of service departments across the nation. As part of this initiative, UpdatePromise has been selected […]
The Impact of SmartPath Service Powered by UpdatePromise on Toyota Dealerships
In today’s highly competitive automotive industry, customer experience and operational efficiency are crucial for success. SmartPath Service, a comprehensive fixed ops solution, has been making significant waves across Toyota dealerships by enhancing service metrics and overall customer satisfaction. This case study highlights the tangible benefits experienced by three Toyota dealerships: Heritage Toyota, Baxter Toyota of […]
UpdatePromise Announces Harmony AI, a 24/7 Virtual Assistant for Dealerships
Chino, CA, January 18, 2024 – UpdatePromise is pleased to announce the launch of Harmony AI, the newest enhancement to its cutting-edge Consumer Experience Management System (CEMS). As a 24/7 virtual assistant, Harmony AI sets a new standard for appointment scheduling, effortlessly generating appointments over the phone, and ensuring that every customer phone call, regardless […]
UpdatePromise Launches Reynolds and Reynolds Open Repair Order Function
UpdatePromise, a leading provider of consumer experience solutions for automotive service announces an Interface Agreement with The Reynolds & Reynolds Company. CHINO, CA, UNITED STATES, January 10, 2024 — UpdatePromise, creator of the Consumer Experience Management System (CEMS) for the automotive service industry, proudly announces a groundbreaking Interface Agreement with The Reynolds and Reynolds Company. […]
